I like to think I am known for fast and helpfull service, but it is not an easy thing to do. Somtimes people seem to do their best to provide me with little or no information.
Below we have someone who thus far has taken two days to tell me that someone somewhere needs a re-delivery.
Consider this a plea - "Please provide all the information that I will need to help you in your first IM. Please follow any instructions you are given, especialy if a vending machine tells you to forward your proof of payment. And finaly please read the notecard documentation so that I dont have to re-type it's content to you in an IM. Remember there are a lot more of you than there is of me, so try to make it easy for me to help you."
[2010/01/26 15:04] Customer : im just wondering if you could help me out plz
[2010/01/26 16:02] Darling Brody: i cant help you because you didnt tell me what you need help with.
[2010/01/26 16:02] Second Life: User not online - message will be stored and delivered later.
[2010/01/27 17:46] Customer : oh sorry about that...my partner had purchased a hud from ur store and he said it didnt come to him, was just wondering if it takes a while to come?
(( Darling checks his profile for a partner, but there is none )) [2010/01/27 17:47] Darling Brody: still cant help you. you didnt tell me who your partner is. maybe it is best if they contact me directly.
[2010/01/27 17:47] Second Life: User not online - message will be stored and delivered later.
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